Conducting the UX research, I analysed the Binance and Coinbase platforms. While both offer strong features like fast deposits, multiple withdrawal options, and crypto conversion, they can be confusing, especially for beginners.
Binance, in particular, is overwhelming due to complex charts and unclear tutorials. Users struggle to distinguish between bank and wallet transfers, risking lost funds, and also face unclear deposit schedules, limited support, and no progress updates during key actions. Trust is a major issue, as users fear making mistakes with little help available.
To solve these issues, I made the interface more flexible, allowing charts to be simplified for beginners and more detailed for professionals. I also implemented an Etherscan integration within the coin interface, enabling users to easily research the trustworthiness of a currency before investing.
The comparison option provides users with the ability to compare two charts side by side using various features, such as price trends, volume, indicators etc. This allows users to gain a deeper understanding of how different assets behave under similar
market conditions.
Also, users can easily swap or switch the currency displayed on the chart, enabling them to quickly analyse and compare multiple assets without leaving the interface.